Privacy Policy

1. Scope

This Privacy Policy explains how Acting Craft (“we”, “us”, “our”) collects, uses, shares, and safeguards personal data when you use our acting course services, including online learning, in-person workshops, and related communications offered globally in English.

This policy applies to our website and services where this policy is displayed or linked. If a separate privacy notice is provided for a specific program, it will govern that program.

Effective date: .

2. Data We Collect

We collect information you provide directly, information generated through your use of the services, and information from integrated service providers where applicable.

You may choose not to provide certain information; however, some features (such as course enrollment or support) may not function properly without it.

3. How We Use Data

We use personal data to operate, improve, and protect our services. Depending on your location, processing is based on consent, contractual necessity, legitimate interests, and/or legal obligations.

• Provide and administer courses, workshops, and related support.
• Respond to inquiries and manage customer service communications.
• Send operational messages (e.g., schedule updates, enrollment confirmations).
• Improve performance, usability, and content relevance.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Comply with applicable laws, regulations, and enforce our agreements.

4. Sharing

We do not sell your personal data. We may share personal data only as described below:

• Service providers that help us deliver services (e.g., hosting, email delivery, analytics, payment processing) under contractual confidentiality and data protection safeguards.
• Legal and safety disclosures when required by law, subpoena, court order, or when we believe disclosure is necessary to protect rights, safety, and security.
• Business transfers in connection with mergers, acquisitions, or asset sales, subject to appropriate protections.

Where required, we use data processing agreements (DPAs) and other measures to ensure third parties protect personal data appropriately.

5. Your Rights

Depending on your country, you may have rights regarding your personal data, including:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete personal data.
• Deletion of personal data (subject to legal exceptions).
• Objection to certain processing and restriction of processing.
• Data portability (receiving a copy in a structured, commonly used format).
• Withdrawal of consent where processing is based on consent.

To submit a request, contact us using the details in the Contact section. For security, we may need to verify your identity before fulfilling requests.

6. Security

We implement administrative, technical, and organizational measures designed to protect personal data, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is 100% secure, but we work to maintain industry-standard protections appropriate to the nature of the data.

You are responsible for maintaining the confidentiality of any credentials used to access services and for using secure devices and networks.

7. Data Retention

We retain personal data only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and the context in which it was collected.

• Support communications may be retained to improve service quality and for audit purposes.
• Billing and transaction records may be retained as required by tax and accounting laws.
• Analytics data may be retained in aggregated and/or de-identified form where feasible.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete the information.

If local law establishes a different minimum age for consent, we comply with the applicable requirement.

9. International Transfers

We may process and store information in countries other than your own. Where required by law, we use safeguards for cross-border transfers, such as contractual protections and other lawful mechanisms to protect your personal data.

10. Cookies

Cookies are small text files stored on your device. We may use cookies and similar technologies for:

• Essential functionality (e.g., site preferences, security).
• Analytics to understand usage and improve the site.

You can control cookies through your browser settings. Where available, you can also use our on-site consent tools (such as the cookie banner) to manage certain preferences.

11. Contact

If you have questions or requests about this Privacy Policy, contact us:

• Email: [email protected]
• Phone: +1 (415) 555-0137

Updates: We may update this Privacy Policy from time to time. The “Effective date” above will reflect the latest revision.